MEDFIELD, MA ISSUED FEBRUARY 18, 2021…Tech Advisors, a leading technology solution provider for small to mid-sized businesses founded by CPAs and specializing in providing IT and technology services to the CPA field, today announced the appointment of Jim Young of Sherborn, MA to the position of Client Relations Manager.
In this capacity, he will fill the dual roles of focusing on overall client relations and communication, as well as the Cyber Security and Regulatory Compliance posture for our client base. In particular, he will work with CEO Konrad Martin and the team in implementing ongoing Technical Business Reviews for each of the firm’s clients, a meeting which thoroughly reviews and evaluates each individual client’s levels of protection while keeping the client base up to speed on all new compliance regulations and requirements.
“The Technical Business Review is an overall checkup for each client,” said Young, adding, “Tech Advisors is privileged to work with more than 100 clients and these Reviews take a critical snapshot of each client’s business, and is a periodic comprehensive evaluation of each company’s security, compliance, hardware, and overall IT health. They provide a critical, preemptive analysis of each client’s infrastructure and compliance, and allows us to better predict and prepare for any issues that may arise. The IT needs of our clients and threat landscape change so quickly in our field that we believe performing these ongoing reviews and evaluations is essential.”
He continued, “On the service side, it allows us to have more contact with our clients, outside the technical day to day operations, and is our opportunity to make certain that each client is satisfied and that we are meeting all of their needs.”
While relatively new to the IT industry, Young has considerable experience with client relations from his previous career. Prior to joining Tech Advisors, Jim owned and ran a successful and very client-centric business that provided the consultation, design, and installation of fitness centers in private country clubs around the area. He worked closely with the club management and memberships, providing exercise and therapy services, along with programming and staffing.
The Lake George, NY native studied at Champlain College and then Northeastern University. He and his wife have two daughters, both about to graduate, one from high school and one from college. In his spare time, he enjoys cycling, golfing, boating, and hiking.
Konrad Martin, CEO of Tech Advisors, said, “I have known Jim for more than twenty years and our paths crossed numerous times during his previous career. I have always been impressed with Jim’s attention to detail, his commitment to serving the client’s needs, and his ability to get things done. He is a true ‘people person’ and already we are seeing the fruits of his labors pay off, with his attention to detail in our client reviews.”