[Southbury, CT] – SalesChain, a leading provider of cloud-based sales and business management solutions for office equipment dealers, is announcing an integration to ConnectWise Manage. With this integration, SalesChain is working to connect and centralize the database for dealers in or moving into the IT products and services space. By allowing customer and contact data to be shared between their platform and ConnectWise dealers can eliminate the need for duplicate data entry.
“First and foremost, we want to allow data to be shared across the ERP, ticket management, CRM and billing systems,” Says SalesChain CEO Tim Szczygiel. “This means much more efficient processes can be achieved.”
SalesChain is using its platform to establish connectivity between e-Automate, ConnectWise and their own CRM so that a common customer can be established. If customers exist in one system; that record can be synchronized with the other two, checked for validity, and de-duplicated. This feature will be available to all SalesChain Platinum subscription holders.