January 12, 2017 — Ontario, Canada and Bridgewater, NJ – PrintFleet Inc., a global leader in managed print services software (MPS) and data-driven solutions, has partnered with Brother International Corporation, a leading provider of printing and imaging solutions, to provide channel partners with greater fleet management capabilities and added value with a dashboard that offers end-users full visibility into their document imaging devices and workflow.
Resellers face many challenges around communicating the value of managed print services to their clients. The Brother Dashboard is a value-added reporting tool that enables resellers to demonstrate how managed print services can benefit their end-users. With the Dashboard, resellers can visually show users how managed print can increase efficiencies, reduce costs and improve device management.
The Dashboard uses a combination of automatic device data collected by PrintFleet’s Data Collection Agent (DCA) and custom total cost of ownership (TCO) values entered by the reseller to provide users with valuable insights for better management of their print environment. It is also integrated into the PrintFleet Optimizer platform that over 4,500 dealers are currently utilizing in the marketplace to effectively manage their customers’ fleets – providing managed print services advantages. The data is displayed in multiple widgets that report device and meter data, including problem devices, power usage, utilization, page coverage and toner levels among other key print reports. Users can see aggregated data for comprehensive, high-level overviews or view data on a customer level for more detailed insights.
“We see the Brother Dashboard as extremely beneficial to the channel,” said Chris McFarlane, President & CEO, PrintFleet. “With the proliferation of data and analytics, there is value in being able to easily access this information and see it visually represented in a clear, concise manner. The Dashboard provides valuable insight that allows users to better action the data and manage their print environment.
The Dashboard is an imperative sales enablement tool for managed print providers looking to grow existing accounts and acquire new business. With the Dashboard, resellers can help clients who struggle to capture and communicate fleet performance metrics, establish TCO benchmarks and ensure devices are properly utilized.
“As managed print services evolve, it is not enough to just collect the data; resellers and OEMs must act on it and help users optimize their entire fleet of devices, increase efficiency and manage print-related costs,” said Dan Waldinger, Director of Solutions & Services, at Brother. “We engaged with PrintFleet to jointly provide a Dashboard that by its nature is a call-to-action for providers to continually optimize the environment of their customers.”
By providing accurate, real-time performance data to help end users manage their day-to-day business as well as their overall operations, resellers using the Dashboard are able to better demonstrate that print devices are as strategically important to their business as other devices and processes in the office.