by Toni DuGal | 11/9/15
The facts are in: As laptops, smartphones and tablets proliferate, they have created an era of mobile workers. This shift in the paradigm has made mobile productivity a business necessity for a company to remain competitive in this market. Many organizations have implemented new mobile work policies in an effort to attract more workers looking for increased flexibility.
According to Global Workplace Analytics’ research, 50 percent of the U.S. workforce holds a job that is remote-friendly and approximately 20-25 percent of the workforce takes advantage of the increasingly mobile work landscape. Meanwhile, standard work-at-home among non-self-employed talent has grown by 103 percent since 2005 and 6.5 percent in 2014. The research goes on to point out that this change represents the biggest year-over-year increase since before the recession, but it is also indicative of a tectonic shift in the work landscape.
Working remote can be beneficial to talent and as well as businesses, but what happens when these typically mobile employees need to be in the office? Many mobile employees are left searching for an open desk or attempting to coordinate meetings in spaces they’re unfamiliar with, ultimately hindering their ability to do their job (and possibly disrupting the work of many in the vicinity). Thankfully, hoteling solutions are providing flexible options that speak to these issues. IDC forecasts that the mobile worker population will account for nearly three quarters of the total U.S. workforce by 2020. In anticipation of that rise, companies are developing solutions to help mobile workers navigate the office environment as seamlessly as possible.
The best hoteling solutions allow for conference room scheduling, accurate seat assignment and workplace optimization to keep everyone functioning at their peak. Many of these solutions create customizable, efficient, modern office experiences for all employees, across offices, so that no matter which corporate branch they’re visiting, employees will feel at home; a key in maintaining workplace productivity.
These practices ring especially true for millennials. Huffington Post suggests that by 2020, millennials will account for 50 percent of the global workforce, meaning organizations will likely gravitate even more towards a hoteling model. According to a Gartner study, 53 percent of vendors offer the ability to approve a contract from a mobile device, which is up 34 percent since 2013 – clearly illustrating that the landscape is undergoing a great deal of change. Millennials represent a new generation of workers that expect access and connectivity on demand, from anywhere in the world (including the office).
Global Workplace Analytics’ research finds that Fortune 1000 companies are reorganizing their physical spaces with a focus on mobile employees. The research also shows that most staff are not at their desks 50 to 60 percent of the time – a prime opportunity for hoteling to thrive.
Premium hoteling solutions come complete with service automation technologies, which offer visibility into employee and visitor locations, package locations and enhanced daily communication among the mobile workforce. Service automation allows employers to track reservations for office space and mail flow to reduce loss of resources. Real-time analytics also enables employers to continuously optimize their resources, maximize their office real estate footprint and reduce operational expenditures.
The mobile workforce requires solutions that allow for minimal disruptions to workflow – a seamless experience through and through regardless of location. The rise of hoteling is just the beginning of the mobile work revolution – but it is also among the most integral steps companies can take to further evolve their businesses and support staff to their fullest potential.
Toni DuGal is the Vice President of Solution Services at Novitex, where she leads the development of Novitex’s MPS practice. Prior to Novitex she was the Vice President of Professional Services and Transition at Xerox and Director, US MPS Service Delivery at Hewlett-Packard.