Kyocera Partners with Biscom and DocuWare for New Integrated MFP Solutions

by Robert Palmer | 11/11/15

On November 10, Kyocera Document Solutions America (KDA) announced it has partnered with Biscom and DocuWare to introduce new solutions aimed at helping organizations gain better control over business-critical information.

To begin with, KDA has released what it calls AccuSender powered by Biscom, which offers businesses a scalable and secure method for capturing and distributing very large files directly at the MFP. Most organizations share electronic flies via e-mail these days, but size restrictions and other server limitations often make distribution of larger files more difficult. Based in Chelmsford, Mass., Biscom is one of the leading providers of fax and secure file send solutions. By partnering with Biscom, KDA offers its customers an integrated platform for secure distribution of files up to 100GB. 

Although it may not have the most elegant of names, Accusender powered by Biscom provides robust functionality that should prove valuable to certain organizations, particularly in the legal, financial, and government sectors where secure transfer of larger files is a common requirement. According to Michael Paris, solutions marketing manager for KDA, one of the most important aspects of the solution is the ability to integrate with Biscom’s private cloud or on-premise server. The solution enables SSL-encrypted transfer of scanned documents directly from the MFP. It also supports Biscom’s FIPS-certified 256-bit encryption to protect files at rest, whether in the cloud or on the company’s server.

AccuSender powered by Biscom is available for all current and previous generation Kyocera HyPAS-enabled and HyPAS-capable MFP models. It will be sold through authorized KYOCERA dealers with a suggested retail price of $286 per device, with support for unlimited users per device.

For more on Kyocera’s AccuSender powered by Biscom, see press release here.

DocuWare Integration

On the same day, Kyocera also announced the release of DocuWare Connector, a business application that allows any HyPAS-enabled or capable Kyocera MFP to serve as a portal to DocuWare’s enterprise content management (ECM) platform.

According to Kyocera, the application features numerous technical advances over previous-generation connectors, including on-demand printing, intelligent file-size recognition, streamlined installation, card authentication and more. Kyocera also notes that its DocuWare Connector is the first application to support the DocuWare Cloud platform, which now represents approximately 15 to 20 percent of DocuWare’s U.S. installations.

Kyocera’s DocuWare Connection is designed to simplify complex document management processes. In a single step, users can use their Kyocera MFP to scan documents directly to — and retrieve documents directly from — any folder within the company’s DocuWare system, including personal web baskets.

“It is no surprise that Kyocera, a well-known worldwide brand making many great products in the electronics industry, has developed leading-edge technology to merge DocuWare with their innovative MFP products,” said Steve Behm, vice president of sales for DocuWare, in prepared remarks. “With a HyPAS- enabled Kyocera MFP we can now successfully connect to DocuWare with bidirectional capabilities. This is especially important in that not only can we scan and store documents, but we can now retrieve and print documents, even from the DocuWare Cloud offerings, which is both unique and very exciting for us.”

The DocuWare Connector is available through authorized Kyocera dealers at a suggested retail price of $1,695 for a single license.

For more on Kyocera’s DocuWare Connector, see press release here.

Our Take

Making information more accessible is a top priority for most businesses these days. Leveraging workflow and document management software, the smart MFP can help to streamline business processes and serve as a gateway to improved digital workflow. At the same time, businesses need solutions that protect content integrity while securing the access and distribution of information — whether it originates in hard copy or digital form. 

Kyocera continues to strengthen its position in the document solutions space with its HyPAS software platform and smart MFPs. The firm’s solutions underscore Kyocera’s broadly differentiated business application offerings and compliment its overall strategy in MPS and MDS. Adding the DocuWare Connector, in particular, fills a gap in Kyocera’s Document Management business applications portfolio, and will no doubt be a welcome addition for its dealer partners.

Robert Palmer is chief analyst and a managing partner for BPO Media, which publishes The Imaging Channel and Workflow magazines. As a market analyst and industry consultant, Palmer has more than 25 years experience in the imaging industry covering technology and business sectors for prominent market research firms such as Lyra Research and InfoTrends. Palmer is a popular speaker and he presents regularly at industry conferences and trade events in the U.S., Europe, and Japan. He is also active in a variety of imaging industry forums and currently serves on the board of directors for the Managed Print Services Association (MPSA). Contact him at


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