Ramsey, NJ, (June 8, 2021): Konica Business Solutions U.S.A., Inc. (Konica Minolta) today announced its final transfer of select sales offices to its independent dealer channel. This endeavor reflects the company’s digital business transformation strategy, central to which is the creation of exceptional value for its customers and dealer partners.
This transfer of assets ultimately ensures a balanced coverage model focused on building an industry leading customer experience. Independent channel partner, DEX Imaging, will be acquiring a select number of Konica Minolta sales locations. This transition will facilitate the company’s strategy to focus on innovating and delivering impactful digital transformation services to customers in four key growth areas: Enterprise and Global Enablement, Vertical Market Insights, Managed IT Services and Enterprise Content Management, and Commercial and Industrial Print, while also maintaining an exceptional level of service and support to clients within DEX Imaging’s local markets.
“Change is required in order to foster growth as part of our digital transformation strategy. This transfer of assets has been carefully and thoughtfully planned to ensure advancement for our Dealer Channel, allowing for greater on-the-ground exposure to Konica Minolta services and products,” said Sam Errigo, COO, Konica Minolta. “This also allows Konica Minolta greater alignment and efficiencies across the entire distribution model, ensuring continued value creation in our core technology portfolio together with IT services, enterprise content management and emerging services.”
Konica Minolta remains deeply committed to the success of its dealer channel partners and its direct sales operations. As such, the company will continue to invest in a broad range of initiatives to augment its legacy business with adjacencies such as IT services from All Covered, managed content services and business process automation. In doing so, it will help both channels grow additional revenue streams, transform to meet changing market demands and retain business relevancy.