GreatAmerica Unveils IT Services Business Improvement Tool with Service Leadership

Cedar Rapids, Iowa — GreatAmerica Financial Services launched an IT services business improvement tool, licensed from Service Leadership, a leading IT management consultancy, for the U.S. imaging market.

The co-branded cloud application, SLIQ (“sleek”) helps office equipment dealers already active in managed IT or just starting to move down the managed IT path, build a profitable business. SLIQ uses a dealer’s specific business inputs to determine their current Operational Maturity Level and receive a highly prescriptive, step-by-step plan to increase profits and scalability.

“GreatAmerica is committed to providing dealers with the necessary managed IT resources, either directly or through our various partnerships,” stated David Pohlman, COO of GreatAmerica Financial Services. “Because SLIQ was developed by Paul Dippell and the team at Service Leadership, dealers are receiving the absolute best step-by-step advice to keep their team marching forward. It’s like getting 75% of the value of Service Leadership consulting and coaching at 1/20 of the cost.”

Service Leadership is publisher of the Service Leadership Index® (S-L Index™) series of financial and operational benchmarks of over 2,300 companies drawn from an exclusive master database of over 29,000 companies worldwide, the largest such benchmark in the industry. Paul Dippell, CEO of Service Leadership, says, “Our benchmarking shows that providers in the Top Quartile of profit achieve about 2.9 times higher profit percentage than those at Median performance. The good news is that all of the aspects of being a top performer are learnable and now available through SLIQ.”

Dealers interested in learning more about the GreatAmerica exclusive, co-branded SLIQ software should visit the website or contact Office equipment dealers receive a GreatAmerica discount by signing up for SLIQ at

This announcement comes on the heels of two other managed IT related announcements from GreatAmerica, including the launch of the S-L GAMIT Groups (the first managed IT focused peer groups for the office equipment industry facilitated by Service Leadership) and HaaR, a financing program for selling hardware with managed IT services.



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