Cedar Rapids, IA—GreatAmerica Financial Services announced today the release of an automated Excel® billing platform allowing office technology dealers to provide billing information in a spreadsheet format to their customers. The new invoicing option comes in response to customer demands to easily perform analysis on billing data, such as machine utilization, department breakouts, cost centers and trend analysis for budgeting.
“We want to bill in the way our dealers’ customers want to be billed and this platform gives us the flexibility to do that,” said Tawnya Stone, Vice President, Strategic Partner Technology, GreatAmerica Financial Services.
Trends in the past few years with big data have sparked increased interest by end users to access their raw data and manipulate in the way they want, requiring many dealers to manually enter billing details into spreadsheets.
“We’ve heard from dealers that the data entry can take up to 30 minutes per customer per invoice. In addition to creating a time savings for our dealers, anything that is manual increases the opportunity for errors. Our automated spreadsheet capabilities can easily replace their manual efforts—increasing accuracy and allowing dealers to spend time on more valuable activities,” added Stone.
The new billing format is free to GreatAmerica solution providers and can deliver efficiency gains for those who have been providing similar billing methods through manual in-house processes. This billing option may be particularly helpful to dealers with large customers that have many departments or locations that desire further analysis. Office technology solution providers interested in offering spreadsheet invoicing to their customers should contact their GreatAmerica sales representative at 1-800-234-8787 in order to get scheduled for onboarding.