The Imaging Channel https://www.theimagingchannel.com The New World of Office Technology Wed, 24 Jun 2020 20:06:41 +0000 en-US hourly 1 https://wordpress.org/?v=5.4.2 Innovatis Group Welcomes Eric Hawkinson https://www.theimagingchannel.com/innovatis-group-welcomes-eric-hawkinson/ Wed, 24 Jun 2020 20:06:41 +0000 https://www.theimagingchannel.com/?p=11933 NASHVILLE (June 24,, 2020) — Innovatis Group, a Nashville-based association management company with offices in Chicago and Washington, DC, has recently

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NASHVILLE (June 24,, 2020) — Innovatis Group, a Nashville-based association management company with offices in Chicago and Washington, DC, has recently expanded their team of experts by hiring Eric Hawkinson, as Senior Vice President of Client Management.

Prior to joining Innovatis Group, Hawkinson served as the Vice President of Marketing for Canon Solutions America. Hawkinson is excited to take on his new role, “I’ve been able to witness first-hand the excitement and innovation created by the team at Innovatis. The growth over the past five years is unprecedented in the Association Management industry and I believe we stand on the precipice of growth based on the incredible dedication of our employees and the exceptional feedback from our clients.”

In his role at Canon Solutions America, a solely owned subsidiary of Canon USA, Hawkinson collectively drove the strategy for the go-to-market and product marketing initiatives for the growing production inkjet market in North America. Prior to Canon Solutions America, Hawkinson worked for SmithBucklin, a Chicago-based association management company, where he led the creation of Dscoop (Digital Solutions Cooperative), an HP User Community.

Innovatis Group CEO, Victor Bohnert, states, “We see this as an investment in the future for Innovatis and our clients. Adding Eric to our team secures our place as a leader in the association management business and strengthens our credibility – we are eager to have Eric as part of our team.”

In addition to the announcement of Hawkinson into this leadership role, Innovatis recently announced they have been named one of the Top Workplaces in Tennessee by the Tennessean News Organization, and plan to expand their footprint this summer with the buildout of new office space in Chicago’s loop.

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New EFI MarketDirect Solution Gives Print and Packaging Businesses an Easy Entry into Fulfillment Services https://www.theimagingchannel.com/new-efi-marketdirect-solution-gives-print-and-packaging-businesses-an-easy-entry-into-fulfillment-services/ Wed, 24 Jun 2020 13:11:58 +0000 https://www.theimagingchannel.com/?p=11931 FREMONT, California — June 24, 2020 — Printing and packaging businesses seeking growth by offering pick-and-pack fulfillment have an important

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FREMONT, California — June 24, 2020 — Printing and packaging businesses seeking growth by offering pick-and-pack fulfillment have an important new, automated offering from Electronics For Imaging, Inc. Newly launched EFI™ MarketDirect Fulfillment software is designed for easy implementation. The new inventory management product is part of the MarketDirect suite of web-to-print, eCommerce and cross media solutions. Equipped with intuitive and flexible administration tools, the new fulfillment offering creates a seamless order-to-fulfillment workflow that businesses can use to expand service offerings, create efficiency in warehouse operations, and drive even greater customer loyalty.

The new software offering delivers out-of-the-box functionality for existing MarketDirect StoreFront web-to-print/eCommerce users, with a structure designed to reduce the time and complexities needed to start and manage print fulfillment operations. MarketDirect Fulfillment also leverages the latest in web eCommerce technology to provide a brilliantly simple and powerful administrative dashboard to manage both clients and orders.

One central solution for a more integrated experience

New York City-based print, marketing collateral and branded merchandise enterprise strategy provider The Sourcing Grouphad an early experience testing the new solution. According to Lynn Smith, the company’s chief marketing officer, “EFI MarketDirect Fulfillment is a game changer. With full integration of our web-to-print and fulfillment services, we can manage our clients with one central solution, providing a more integrated experience for our customers and better automation for our production team.”

Full-featured fulfillment to protect revenue from competition

EFI MarketDirect Fulfillment is ideal for commercial print and packaging businesses, in-plant print centers and corporate marketing communications teams looking to create immersive order and fulfillment portals for customers with an easy-to-use and intuitive administrative dashboard for staff. As a part of the EFI MarketDirect StoreFront web-to-print workflow solution, both customers and internal users are presented with a familiar interface that gets them up and running quickly and efficiently.

Offered as an ‘always-on’ EFI cloud-managed solution, MarketDirect Fulfillment also removes customer concerns about server availability and uptime, allowing companies to focus on servicing their customers and efficiently running their businesses. As with the rest of the MarketDirect platform, the new product also integrates with comprehensive EFI Productivity Suite MIS/ERP workflows for end-to-end, automated business and production management.

Printing and packaging professionals across the globe rely on EFI’s portfolio of workflow products to manage their businesses and become more streamlined, efficient, informed and profitable. For more information about EFI MarketDirect Fulfillment and other business and production solutions from EFI, visit www.efi.com.

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3M and HP Collaborate on Signage Templates to Support Social Distancing and Help Protect Workers and the Public While Businesses Reopen https://www.theimagingchannel.com/3m-and-hp-collaborate-on-signage-templates/ Wed, 24 Jun 2020 12:25:57 +0000 https://www.theimagingchannel.com/?p=11927 ST. PAUL, Minn.–(BUSINESS WIRE)– 3M and HP Inc. today announced a new collaboration to share free-of-charge large-format graphics for commercial

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ST. PAUL, Minn.–(BUSINESS WIRE)– 3M and HP Inc. today announced a new collaboration to share free-of-charge large-format graphics for commercial signage applications that are crucial to communicate social distancing and health and safety messages as public spaces, workplaces and businesses reopen amid the continued COVID-19 pandemic.

The 3M Graphics COVID-19 Related Signage library for HP is a free, online resource providing templates, design elements and poster artwork created to communicate guidance on social distancing and signage for wayfinding, in addition to signage for public health awareness. The content can be accessed through HP PrintOS or HP Applications Center. The ready-made design elements make it easy for designers and HP Large Format print service providers (PSPs) to create and produce applications including:

  • Rollups and signage to enhance customers’ confidence by reassuring them of established social distancing practices.
  • Floor and carpet graphics for social distancing and wayfinding that are durable, removable, cleanable and UL 410 approved for anti-slip.
  • Display custom window signs or decals for storefront windows, mirrors, and glass.
  • Posters to show support for medical teams and general public awareness.

“As the world attempts to reopen business, schools and recreation, the COVID-19 pandemic is dictating a new way of life that requires caution and education. Signage is becoming a big part of the community effort to institute new norms of public behavior to help minimize the spread of the virus,” said Guayente Sanmartin, general manager, HP Large Format Graphics Business, HP Inc.

“We recognize the unique and critical role that many of 3M’s products have in addressing this global crisis and helping promote health and safety for workers and the public, especially during this important period as people return to work, and stores and restaurants reopen. The 3M Graphics COVID-19 Related Signage library makes it easy to design and create graphics that will be necessary as the world adapts to new public health safety requirements,” said Silvia Perez, Vice President and General Manager, 3M Commercial Solutions Division.

With 3M providing free access to their exclusive collection of COVID-19 related designs, HP Applications Center users can configure a customized space in only three steps. By selecting desired content from different sources, graphics can be altered by scaling, duplicating, recoloring or adding objects and logos, or adding text for personalization with the option of a virtual preview in a variety of environments.

For more information about suggested uses as well as recommended 3M print materials, go to the HP Applications Center.

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ACDI and All Covered Announce KPAX Fleet Management Software and FORZA ERP Integration https://www.theimagingchannel.com/acdi-and-all-covered-announce-kpax-fleet-management-software-and-forza-erp-integration/ Tue, 23 Jun 2020 21:13:13 +0000 https://www.theimagingchannel.com/?p=11925 BENTON, ARK. (PRWEB) JUNE 23, 2020 – KPAX, a centralized fleet management solution for multi-brand office printing and copying hardware, reinvents

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BENTON, ARK. (PRWEB) JUNE 23, 2020 – KPAX, a centralized fleet management solution for multi-brand office printing and copying hardware, reinvents the management of printer and multifunctional copier fleets. It provides access to MFP device information regardless of the number of sites, the number of customers, or the number of machines. KPAX, offered exclusively through ACDI, optimizes the management of MPS programs to reduce the fleet’s operating cost, improve service quality, and develop new revenue opportunities.

All Covered provides FORZA and SAP Business One as the only true ERP solution for the imaging channel and its vertical markets. As an all-inclusive ERP offering to the dealership community, FORZA streamlines business processes – from accounting, sales/CRM, supply and inventory management to service, procurement, reporting, and alerts – in a single database.

The integration will facilitate the automation of invoicing and other business processes in the FORZA platform using up to date information collected by KPAX at the customer’s site.

“We constantly strive to provide value to our dealers, and this integration with the FORZA ERP platform will do just that. Our industry continues to present new business challenges for the imaging channel, and we’re going to continue to innovate and evolve to help them meet those challenges,” says Mark Hart, ACDI’s Executive Director of Business Development.

Mike Stramaglio, President of the Business Consulting Services Group of All Covered adds, “KPAX is an innovative solution that fits well within the FORZA family. We’ve built our reputation on providing the services that this type of seamless integration brings to the channel. It’s the kind of collaboration needed in our industry, and we will continue to lead in this area.”

The integration is available now for resellers using both the KPAX Fleet Management platform and FORZA ERP Systems.

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Ricoh to Start Mass Production of Office Printing Devices in Dongguan, Guangdong Province https://www.theimagingchannel.com/ricoh-to-start-mass-production-of-office-printing-devices-in-dongguan-guangdong-province/ Tue, 23 Jun 2020 15:21:34 +0000 https://www.theimagingchannel.com/?p=11914 TOKYO, June 23, 2020 – Ricoh today announced the start of mass production of office equipment at “Ricoh Manufacturing (China) Ltd.” in

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TOKYO, June 23, 2020 – Ricoh today announced the start of mass production of office equipment at “Ricoh Manufacturing (China) Ltd.” in Dongguan, Guangdong Province, China from July 2020.

Ricoh’s investment in its own digital transformation makes it an agile organization, able to respond even more quickly to customer needs. This new subsidiary will act as a centralized production base within Ricoh’s global supply chain ecosystem. It will have a number of productivity innovations in areas such as equipment maintenance and predictive management. It will also achieve productivity improvements through motion detection, analyzing trends in process data and eliminating defects. The resulting improvements in the quality of the office equipment leverages these digital manufacturing techniques in addition to sales and manufacturing data collected through IoT and the use of robots and other automated equipment.

In line with Ricoh’s pursuit of the UN’s Sustainability Development Goals (SDGs) this new factory will be the most advanced within the Ricoh Group in terms of environmental performance*1. It will contribute to achieving a decarbonized society by reducing CO2 emissions, installing solar energy generators, displacement ventilation systems and air conditioning systems, as well as using natural lighting and ventilation. By the end of March 2021, it will have reduced CO2 consumption by at least 70%*2 compared to the previous facilities at “Ricoh Asia Industry (Shenzhen) Ltd.” and “Ricoh Components & Products (Shenzhen) Ltd.”

By consolidating production at this new state-of-the-art facility, Ricoh chose to cease production at Ricoh Asia Industry (Shenzhen) Ltd. in May 2020.Additonally, production at Ricoh Components & Products (Shenzhen) Ltd. will cease by the end of 2020. This will help to accelerate the construction of next-generation office equipment that uses digital technology by leveraging a global production system. Furthermore, Ricoh will strengthen production of its flagship multifunction devices in parallel with Ricoh Manufacturing (Thailand) Ltd. Rayong Province. Ricoh will continue to enhance systems that quickly respond to market challenges which will further strengthen its Business Continuity Plans.

Ricoh aims to support customers, partners, and neighboring companies with the knowledge and expertise we have gained in production, internal digital transformation and our efforts to establish this cutting-edge environmentally-friendly factory. In addition, we aim to provide opportunities for local schools, officials and the general public to learn about SDGs in order to play our role in contributing to resolve social issues in China.

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Scott Schinlever Returns to EFI as Inkjet Chief Operating Officer https://www.theimagingchannel.com/scott-schinlever-returns-to-efi-as-inkjet-chief-operating-officer/ Mon, 22 Jun 2020 15:08:39 +0000 https://www.theimagingchannel.com/?p=11911 FREMONT, California — June 22, 2020 – Industry digital inkjet leader Scott Schinlever has re-joined Electronics For Imaging, Inc. in

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FREMONT, California — June 22, 2020 – Industry digital inkjet leader Scott Schinlever has re-joined Electronics For Imaging, Inc. in a new role as chief operating officer for EFI’s global inkjet business. Schinlever, who starts in his new position today, has been charged with further expanding EFI’s market-leading industrial inkjet portfolio, while facilitating the analog-to-digital transformation throughout the industry for EFI’s current and future customers. Schinlever will be responsible for all equipment, ink, and service solutions throughout the vast EFI™ portfolio in Display Graphics, Textiles, Packaging and Building Materials.

Schinlever, who most recently was president and COO of Automation Solutions for Tolland, Connecticut-based Gerber Technology, had a long career managing the marketing, growth and development of EFI VUTEk® printers and other EFI inkjet technologies. He joined the digital print industry in the late 1990s, working with the Xerox® Office Systems Group. In 2001, he took on a marketing position at the pioneering superwide-format printer manufacturer VUTEk, a company EFI acquired in 2005. Schinlever continued to rise through the ranks at EFI following that acquisition, becoming senior vice president and general manager for EFI Inkjet Solutions – the company’s largest business unit – before joining Gerber Technology in 2018.

“We are thrilled to have Scott back in the EFI family,” said EFI Chairman and CEO Jeff Jacobson. “Our industry is at a critical inflection point. I joined EFI one year ago because I clearly understood that EFI is the best positioned company in the industry to drive the analog-to-digital transformation in the industrial inkjet space. Under Scott’s leadership of the Inkjet Business, I am convinced that EFI will attain that leadership position across the diverse segments of display graphics, packaging, textiles and building materials.

“Scott has an innate understanding of and expertise in the portfolio and solution set that will enable our customers to excel as the industry quickly migrates to industrial inkjet,” Jacobson added. “We are confident he will lead our global industrial inkjet operations to the next level in his new Inkjet COO role.”

Driving growth in digital print

During Schinlever’s previous time with the company, EFI’s inkjet business grew significantly through organic growth and strategic acquisitions of innovative digital printer and ink companies. He expanded EFI’s successful move into ink manufacturing, leveraging EFI’s 2006 acquisition of digital ink and printer technologies from Flint Ink. That purchase set the stage for EFI’s breakthrough position in high-quality, production-class UV LED inkjet superwide-format printers and ink – technology that provides superior versatility and energy cost savings for a broad range of applications. The business was further strengthened with the acquisition of Matan, bringing strong systems technology to EFI. Overall, EFI’s revenues for its superwide-format inkjet products more than doubled under Schinlever, with increased profitability.

Schinlever not only expanded the company’s strengths and presence in superwide-format display graphics printing, he also helped manage the company’s strategic industrial project to develop the packaging market’s leading single-pass inkjet corrugated board printer – the EFI Nozomi C18000. He also helped spearhead acquisitions of EFI Reggiani, a leading developer of industrial textile printers, and EFI Cretaprint® – a digital ceramic tile printer market share leader with a strong position in the ceramics industry’s most competitive geographies, including India and China.

“It feels great to be back at EFI,” Schinlever stated. “In the two years that I have been away, much has changed, but the spirit of innovation and the strong desire to make our customers successful has remained strong and is increasing every day. I look forward to digging in, getting caught up, and working to take our inkjet businesses to a new and even more successful future.”

Schinlever, who works from EFI’s Londonderry, N.H., facility, has an MBA from Duke University’s Fuqua School of Business and a bachelor’s degree in managerial economics from the University of California, Davis.

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Channel Chat: The Paperless Office in the COVID-19 Era https://www.theimagingchannel.com/channel-chat-0620-paperless-covid19/ Mon, 22 Jun 2020 11:46:25 +0000 https://www.theimagingchannel.com/?p=11897 In a 1975 Businessweek article titled “The Office of the Future,” business leaders at IBM and Xerox were discussing word

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In a 1975 Businessweek article titled “The Office of the Future,” business leaders at IBM and Xerox were discussing word processing equipment that was replacing typewriters, and how desktop display terminals linked to data processing centers were going to revolutionize the way offices function. George Pake, head of Xerox’s Palo Alto Research Center told Businessweek, “I don’t know how much hard copy [printed paper] I’ll want in this world.”

The paperless office didn’t materialize then. With advances in print technology, the amount of printing and paper use skyrocketed after the 1970s. Yet the paperless office theory has remained in place as more electronic documents and information are created and managed and printed pages are declining. The increase in work-from-home employees and significant declines in office print volumes resulting from the coronavirus pandemic is expected to drive more paper out of the office. The office that uses no paper could be closer than ever. This is both a challenge and an opportunity for the imaging channel.
We talked with several major dealers to get their views of the paperless office, how their dealerships have handled the trends, challenges they’ve overcome, and how the COVID-19 events are shaping their businesses and views of the future.

bill dermody brian gertler john propersi richard whitlock

In the past few years, what has your dealership experienced with the increasing shift from paper documents to digital documents and workflows as customers undergo their digital transformation?

Bill Dermody: What we’ve seen is that most of the large enterprises have already undergone or started their digital transformation processes. The big change is in what we call the mid-market companies of $40 million to $800 million in size. They’re now discovering processes they can automate using electronic content management (ECM) and workflow. Our salespeople find it easy to open conversations by asking the customer whether they have any paperless initiatives underway or planned.

Brian Gertler: About 10 years ago nobody was giving up their paper that quickly and the right technology, equipment, and digital processes were not necessarily in place. Today, there’s more intelligent capture, and more rules-based routing for workflow so that more digital transformation is supported with each innovation that emerges. There were early adopters (to the paperless office idea), like the court systems and the government offices … CPAs, tax people, and a lot of the litigation people. Now the not-for-profit, municipal agencies, healthcare, and schools that have compliance governance and regulations in place have recently caught on to doing things that are more digital.

John Propersi: There has been a gradual acceptance over time to trusting electronic documents. It took a while for clients to feel secure with simple archive and retrieval. Now, the next evolution is electronic document workflow or rules-based workflow based in index metadata. The benefits are many for the organizations that move to this next capability.

Richard Whitlock: We don’t believe that print is dead. However, more and more customers are looking to have instant access to information that used to be stored in the file cabinet and they want it (that access) on the desktop. We work with customers on basic repository backfile stuff but also help incorporate workflows like the daily receipt of invoices, accounts payable, and expense reports that need to be routed through approval processes.

What has been the strategy of your dealership to meet this “less paper” digital transformation trend?

Dermody: We’ve found manufacturing to be a good market for us. It’s an underserved ECM market. We talk to those customers about how they’ve been using lean manufacturing processes in their manufacturing lines and how those same principles can be brought into the office using lean document workflows.

Gertler: We’ve never totally depended on print although we’ve excelled in that area. Our conversations with clients have, for many years now, been as much about workflow as print or copy engines. We try to zero in on the applications that make sense based on the vertical market or what the client is trying to achieve. We’ve become more conversant in document management technologies so that we can provide a system a client can use to share, archive, and access documents not only as part of their information sharing but also as a permanent archival and record retention system. One of the most compelling talk tracks today is information protection and cybersecurity.

Propersi: We have created a new business division dedicated to backfile scanning and indexing to transform legacy hardcopy documents. This feeds opportunity to our document management software division where the images will be stored. We also focus on leveraging the capabilities inside the MFPs that provide robust scanning options as well. As we understand the client’s business workflow, we plug in the right solutions around that. It’s exciting when somebody shares their business processes and gives us an opportunity to rethink them in more of an automated fashion.

Whitlock: We created our Digital Transformation division in 2019 and it’s purely focused on analog to digital conversion.

What kind of products or services have you found to be the best solution for customers wanting to move to a “less paper” office?

Dermody: The most common process solutions are around procurement, accounts payable (AP), and contract management. Each customer is different, like a snowflake, and the software is a blank sheet of paper. Our professional services teams work with clients to map out their processes and understand where information comes into the business, what is done with it, and how it flows. Then we create a solution specific to the customer’s needs. Almost all the ECM business is subscription and cloud now. This gives a steady revenue stream and we’ve adjusted the business to that. Professional services revenue is greater than software/subscription revenue and those services are priced pretty much by project.

Gertler: Focusing on the applications that make sense for what the client is trying to achieve will ultimately determine the equipment or solution configuration that we put into play. So, whether it’s about 3D or 2D technology, or how other strategic products and services work within their office ecosystem and play into how they want to conduct their business, we’re prepared to have that conversation. Part of the boom in our business has been in our Pro AV video conferencing solutions. A client’s digital transformation needs to use an integrated strategy that not only includes document management and file sharing, but security, confidentiality, and governance protocols and how it all connects through telephony and meeting strategies. Pro AV has really rounded out our offering.

Whitlock: We’re always looking at and doing different things. A part of the expansion with the Digital Transformation division group was also about expanding our managed services offering to include more on-site services like digital mail and print fulfillment. While print may decline, we don’t see it going away. So, we train our customers on how to leverage the MFP as an onramp for communication in the organization which is really what we’ve been doing for 20 years.
Things are moving to the cloud and we’re moving along with them to help our customers make that transition. With so many ransomware attacks the cloud can be a safer environment for mission-critical applications, where redundancy and security are important.

Have you been able to serve these customers with traditional hard copy/print solution sales teams or has this caused a movement to hire a different type of salesperson?

Dermody: Our copier salespeople are good lead finders by asking the question, “do you have any paperless initiatives?” But we do have an ECM sales team that works with the client. Both positions have different skills.
A copier customer and salesperson know when the copier lease is up and that a new machine is needed – it’s a very visible need. An ECM prospect knows they have a procurement, AP, or contract management process but they may not be aware of any problems because they don’t have anything to compare it to. An ECM salesperson needs to make that prospect aware of the problems, listen closely, and be nimble and agile as the customer needs can change quickly.

Gertler: Strategically, we never like to rely on having a client conversation with just a single point of contact from LDI. We like to go wider and deeper with our clients so that we can have a conversation about the core product that gives us our initial success and then expand our influence within the company to make us a little bit more “sticky” to them. That enables us to have higher-level conversations that enable clients to leverage their investments in technology. That’s accomplished when you’re not only able to speak to the copier guy but when you can talk to the IT department, the CFO, or the people that are responsible for information governance and business sustainability. We have teams of specialists that are truly conversant in each core area so that they can have the right conversation and bring the right solution to bear.

Propersi: It is truly a team sales approach. When we are talking to the right people within our client’s organization about solutions, we bring the right team, so that we can have an impactful in-depth conversation. We bring in certified credentialed network engineers that not only will do the installation but also write the custom code.

Whitlock: Salespeople are still about relationships and with a little bit of knowledge, they can hunt for the opportunity. They’re not going to be experts and we have SMEs for Laserfiche, for managed network services, and so forth, so we leverage our ability to bring together the right team with the right knowledge to the table.

Has the coronavirus pandemic changed the trajectory of offices moving to use even less paper? Do you see this accelerating as business reopens and recovery continues? How is that affecting your business and sales plans now and for the future?

Dermody: The coronavirus has been an acceleration catalyst for what was already happening. Many forms were existing or moving online and that was going to continue. The coronavirus has accelerated the digital transformation changes that were already going on in making workflows better and helping companies support work-at-home employees. We see this continuing and we are in a good position with that change.

Gertler: Digital transformation was accelerating and [the coronavirus] accelerated that even more. We’ve always been uniquely positioned as an independent, backing the right horses and presenting emerging technologies as they are needed by our clients. We’re able to integrate strategic products that are going to be part of the new normal, whether that’s display communications, video conferencing, remote or work from home strategies, or even infrared thermal kiosks. We’re extremely nimble and flexible and have always been able to react to market requirements in a very quick way. We were still very reliant on print and MFP devices and the coronavirus emergency has tremendously impacted that part of our business. But, unlike many people who made print their sole business, we’re going to be able to pivot and come out better and stronger than we ever have been.

Propersi: It’s a new normal that we have spent time unpacking. We believe business leaders are going to say that sheltering in place and working remotely could be ebbing and flowing continuously. It could be that a combination of people who work at home now will keep working there and some people coming back to the office will have a different “normal.”

Whitlock: Within UBEO the effects of the coronavirus are a little bit different in each region, and each zone. We’re in California and Nevada, and California has been pretty good about the transition to work from home. We’ve seen a lot of deployment of print enablement in the home office for people. We’ve seen solid hardware and solution numbers, and we’re still seeing the enablement of the solutions on MFPs. Our Digital Transformation division is where we’ve had the most growth this year and we’re seeing that accelerate faster than we had anticipated.

Our approach is that we want to be prepared and don’t want to take anything off the table or take anything for granted right now. We want to be agile and move with the market. We don’t believe that print is dead. People are still going to need print; it’s just not going to be done in the same way that it’s been done in the past. When it’s all said and done, we’re going to be in a great position because of the things that we’ve already been moving in the direction of.

Is there any advice you would like to give others in the industry regarding “the paperless office,” how to plan for it, and sell to it?

Dermody: Many customers want to go paperless and ask about scanning forms or documents they have or get. Think about that – unless they receive those in the mail, those docs and forms come in via email, web, or are created on a computer. In other words, they were digital to begin with. You should ask the customer why they were even printed and work with them to find the answer to that question. You can then look at the workflow and figure out how to automate it before the form or document is ever printed. You also need to look at compensation for ECM sales. You need to bring the vision of paperless closer to the salespeople. Customers are moving that way, so you want salespeople to be comfortable pursuing that as well as traditional copier/printer sales.

Gertler: There’s a saying you’ve probably heard many times: “if you own the network you own everything on the network.” I’m a big advocate of that. Our best way of de-commoditizing our offerings has been to really understand the business challenges clients have from different vantage points. Managed IT, Pro AV, and the other digital transformation core disciplines have brought additional revenue streams and have enabled us to not only maintain but to increase market share in what was traditionally our core success in print. Think about it for a second, why would any prospect want to have a conversation with anybody but a complete solution provider that is proficient in all these different core areas of expertise? Clients want to have conversations with the company that understands their needs, can leverage the right kind of technologies, and connect all the dots.

Propersi: First, you need to understand your clients’ workflows and how they process, route, and access documents. Next is knowing what solutions that are out there can help them with their digital transformation. You have hardware and software that integrate, and the idea is to make it seamless. Finally, you need the right staff to make sure that the client feels comfortable, and they can trust your implementation methodology.

Whitlock: It’s super competitive out there and I would say, don’t give up on your core business and what you know because it’s not completely going away. Then just think carefully about the partners you bring to the table with that digital transformation message. Do your homework before making an investment and talk to other dealer community partners to see what they’re doing.

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gapTCO CPP Comparison of Four A4 Small Workteam B&W SFPs https://www.theimagingchannel.com/gaptco-cpp-a4-small-workteam-bw-sfps/ Sun, 21 Jun 2020 13:31:45 +0000 https://www.theimagingchannel.com/?p=11870 The gapTCO tool is an intuitive, graphical user experience designed to allow simple and easy analysis of the Total Cost

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The gapTCO tool is an intuitive, graphical user experience designed to allow simple and easy analysis of the Total Cost of Ownership of printer and MFP devices. This month’s installment compares the Brother HL-L6200DW, the Canon imageCLASS LBP226dw, the HP LaserJet Pro M404dw, and the Lexmark MS431dw.

At an AMPV of 1,000 pages, under a five-year length of ownership, and leveraging the manufacturer web site prices for hardware:

The Brother HL-L6200DW is the winning product with the lowest TCO of $1,005.44, followed by the Lexmark MS431dw with a TCO of $1,437.96, the Canon imageCLASS LBP226dw with a TCO of $1,579.00, and the HP LaserJet Pro M404dw with a TCO of $1,660.94.

  • The Brother HL-L6200DW offers the fastest print speed at 48ppm, followed by the Lexmark MS431dw at 42ppm. The Canon imageCLASS LBP226dw and the HP LaserJet Pro M404dw are tied for third place with both offering a print speed of 40ppm.
  • All products in the comparison come equipped with both automatic duplex printing capabilities and standard WiFi connectivity.
  • The Brother HL-L6200DW provides users with the strongest paper handling capabilities with its 570 sheet standard and 1,610 sheet maximum input tray capacities. All other models in the comparison provide standard and maximum paper tray capacities of 350 sheets and 900 sheets, respectively.
  • The Lexmark MS431dw offers the smallest footprint at 207.4 square inches, followed closely behind by the HP LaserJet Pro M404dw at 210.9 square inches. The Brother HL-L6200DW offers a footprint of 224.9 square inches, followed by the Canon imageCLASS LBP226dw at 232.3 square inches.
  • With regards to TEC ratings, the HP LaserJet Pro M404dw has the lowest value at 0.4 kWh/week. The Lexmark MS431dw comes in second at 0.5 kWh/week, followed by the Canon imageCLASS LBP at 1.0 and the Brother HL-L6200DW at 2.3.
  • The Lexmark MS431dw offers the highest-yield toner replacement cartridge at 20,000 pages, followed by the Brother HL-L6200DW at 12,000 pages. The printers from Canon and HP offer replacement yields of up to 10,000 pages.
  • Usage-Based Black CPPs for this specific printing environment, lowest to highest are as follows:
    • Brother HL-L6200DW: $0.0126
    • Lexmark MS431dw: $0.0190
    • HP LaserJet Pro M404dw: $0.0222
    • Canon imageCLASS LBP226dw: $0.0225

 

Product Breakdown

Product_Breakdown

Lifetime TCO

Lifetime_TCO_Graph

Detailed Comparison

Detailed_Breakdown

Screenshot of gapTCO

Screenshot_of_gapTCO

Head-to-Head Comparison

head_to_head_comp

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Pulse Technology to Host Webinar, “Implementing Document Technologies in Your Business” https://www.theimagingchannel.com/pulse-technology-to-host-webinar-implementing-document-technologies-in-your-business/ Fri, 19 Jun 2020 13:01:25 +0000 https://www.theimagingchannel.com/?p=11862 SCHAUMBURG, IL, ISSUED June 18, 2020… Pulse Technology, a technology company serving the IT, Managed Print Services and other needs

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SCHAUMBURG, IL, ISSUED June 18, 2020… Pulse Technology, a technology company serving the IT, Managed Print Services and other needs of businesses throughout the Midwest and beyond, invites interested businesses to attend a webinar “Implementing Document Technologies in Your Business” Wednesday, June 24, beginning at 11:30 a.m. CT.

The event is being hosted by Pulse Technology in conjunction with Square 9, an industry developer of Enterprise content management solutions. Attendees will learn strategies including:

  • Eliminating paper-based filing systems
  • Eliminating manual data entry
  • Streamlining business processes, such as invoice approval
  • Accounts payable automation and three-way matching
  • Integrating with existing financial systems

Square 9’s GlobalSearch solution is an Enterprise Content Management (ECM) software that eliminates inefficient paper processes by simplifying the capture, retrieval and distribution of business information. From increased productivity and effective collaboration to business continuity and regulatory compliance, the award-winning GlobalSearch software enables organizations to manage business more efficiently by automating daily paper-intensive tasks. Learn how GlobalSearch and these key features go to work, saving time, money and contributing to the overall growth and success of a business.

There is no cost to attend the webinar. To register, please access via this link: https://register.gotowebinar.com/register/5163961220517716748.

Vince Miceli, Vice President of Pulse Technology, said, “This is a great opportunity for any business interested in improving its efficiencies.  And during these times we know how important that is. We are pleased to partner with Square 9 on this presentation and know that anyone who attends will come away with a wealth of worthwhile information.”

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Rite Technology Appoints Scott Schnabel as President https://www.theimagingchannel.com/rite-technology-appoints-scott-schnabel-as-president/ Thu, 18 Jun 2020 15:21:02 +0000 https://www.theimagingchannel.com/?p=11858 Sarasota, Florida 6-18-2020 – RITE Technology, a leading provider of office technology on the West Coast of Florida with offices

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Sarasota, Florida 6-18-2020 – RITE Technology, a leading provider of office technology on the West Coast of Florida with offices in Tampa, Sarasota and FT Myers, today announces the appointment of Scott Schnabel as President. With more than 25 years of leadership experience, Scott is ideally suited to lead RITE Technology, with a focus on strategic growth and expansion. 

In our search for a President, “we were looking for someone with a deep understanding of our industry who could accelerate the growth of our organization. I am confident that Scotts track record of success combined with his experience in motivating and supporting his people will be a tremendous asset” said David Polimeni, RITE’s CEO. 

For the past 25 years, Scott has held executive leadership roles at both Connecticut Business Systems (CBS) and Centric Business Systems. At CBS, Scott he was a key player in growing the company from $5 million to over $50 million in revenue during his 13 year tenure and doing the same at Centric Business Systems, growing it from $19 million to $63 million in revenue during his 12 years there. 

“I’m excited to join the strong management team at RITE Technology and most importantly, help the company position itself in this rapidly emerging market” states Scott Schnabel. I’m looking forward to building off of our past successes and raising the bar in our efforts to provide the best technology and customer support in our region.” 

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