Epson Expands Business Printing Portfolio with A3 Multifunction Color Printers and Printer Fleet Management Service

LONG BEACH, Calif. – Feb. 19, 2020 – Epson today announced two new A3 multifunction color printers, the WorkForce® Pro WF-C879R and WF-C878R, strengthening its lineup of business printing offerings to meet the needs of the commercial office market. Powered by Epson’s PrecisionCore Heat-Free Technology™, the new WF-C879R and WF-C878R offer the lowest total printing costs in their class and the lowest power consumption in their class, delivering speed, accuracy and cost-effective printing, and energy conservation for productivity-demanding and cost-conscious workgroups.

Epson today also introduced its free cloud-based printer fleet management tool, Epson Remote Services, providing partners with extensive insight into their Epson printing devices to help reduce their support cost by improving service support and operational efficiency. Its scheduled print usage reporting via emails can help partners simplify click-charge based customer billing.  Engineered for dealers managing multiple printer fleets, Epson Remote Services makes it easy to remotely manage Epson printers and access customer printer details, including device status, consumables status, print usage, and more. With advanced alerts and email notifications for diagnosis of issues, preventative maintenance and device status, dealers can control maintenance functions offsite and track device status via the intuitive web interface.

“Businesses demand simple, reliable, economical, and futureproof solutions, and we strive to provide the resources and support that our partners require to stay competitive while continuing to grow their business,” said Dennis Fan, product manager, Epson America. “The expansion of our product and service portfolio with the new WorkForce MFP models and Epson Remote Services demonstrate our relentless commitment to the growth and success of our partners.”

Additional WorkForce Pro WF-C869R and WF-C878R Features

Providing low intervention and less hassle, the WF-C879R and WF-C878R with Replaceable Ink Pack Systems let users print up to 86,000 ISO pages (black) and up to 50,000 ISO pages (color). The WF-C879R offers fast output speeds of 26/25 ISO ppm (black/color) and rapid scan speeds of up to 100 images per minute (duplex), while the WF-C878R prints at speeds of 25/24 ISO ppm (black/color)and scans up to 45 images per minute (duplex). Both printers offer versatile media handling capabilities including auto duplexing and auto media size detection, and provide seamless integration with web-based enterprise applications such as Kofax Equitrac, Kofax eCopy, PaperCut, and others.

Additional Epson Remote Services Features

With remote maintenance functionality, Epson Remote Services can acquire printer status, reboot the device and clean the printhead. The dashboard gives a quick, concise overview, allowing dealers to easily locate devices that need attention. Usage reports can conveniently be produced weekly, monthly or quarterly. Multiple Epson networked devices can be registered simultaneously and access can be controlled with a specified range of IP addresses. Dealers also have access to monitor the status of printers connected via USB,6 rather than the Ethernet network.

Availability

The Epson WorkForce Pro WF-C879R and WorkForce Pro WF-C878R will be available at the end of Feb. 2020 exclusively through authorized BusinessFirstS resellers and backed by a one-year limited warranty. Epson Remote Services is available to Epson BusinessFirst Partners free of charge.

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