Fort Worth, TX –June 12, 2014: Digital Gateway, Inc., a subsidiary of ECi Software Solutions, today announced a key integration between its e-automate P.O. Processor application and TonerCycle/InkCycle, an industry leader in remanufacturing technology for toner and inkjet printer cartridges.
Both ECi and TonerCycle/InkCycle are committed to optimizing service delivery across the industry by efficiently connecting critical operational functions. E-automate customers who use the P.O. Processor application will now be able to order ink and toner more easily than ever before through TonerCycle/InkCycle. The process is seamless and fully automated from order placement to receipt of shipping information through to invoicing. Users can also take advantage of automatic bulk item price updates from TonerCycle/InkCycle, eliminating the need for manual pricing updates.
“This integration with TonerCycle/InkCycle is a major step forward for our mutual customers,” said Laryssa Alexander, President of ECi’s Service Technology Division. “Ink and toner replenishment is crucial to all office equipment dealers and managed services providers, and TonerCycle/InkCycle is a key supplier in the industry. As managed services continues to grow, the ability to keep customers supplied in a timely manner will become even more vital, so the ordering and supplying process must be efficient. ECi is determined to help keep our customers on the cutting edge in this rapidly changing industry so they can better serve their customers and continue to profit and grow.”
“We are excited to offer this integration to our rapidly growing reseller network,” said Brad Roderick, Executive Vice President at TonerCycle/InkCycle. “This is a technology integration our resellers have been asking for, and as we continue to serve their needs we will continue to add these types of services to assist our resellers in streamlining their businesses.”
“For us, it’s saving five to 20 minutes on every purchase order,” said e-automate user Darren Rogness, Controller for Liberty Business. “TonerCycle/InkCycle was great to work with and overall we’re glad we made the investment.”
ECi is dedicated to the continual development of applications such as P.O. Processor and to ensuring that e-automate easily integrates with major industry suppliers. To read more about e-automate and ECi’s suite of products for the service technology industry visit www.ECiSolutions.com.
For more than 20 years, TonerCycle/InkCycle has produced and distributed its line of aftermarket toner and inkjet cartridges throughout North America from Lenexa (KS), Ventura (CA), and Greensburg (PA). Its Kansas City metro area location employs over 200 team members in over 200,000 square feet of toner and inkjet remanufacturing, warehousing, distribution, empties processing and administrative offices. For information visit www.inkcycle.com.
The ECi Software Solutions family of companies provides business and e-commerce solutions, offering on-premise and cloud-based technologies. For 30+ years, ECi’s companies have served the manufacturing, office equipment, office supplies, contract office furniture, lumber and building materials, hardware and jan/san sectors. Privately held, ECi is headquartered in Fort Worth, Texas, USA, with offices and companies throughout the U.S., Australia, England and the Netherlands. For information, email firstname.lastname@example.org, visit www.ECiSolutions.com, or call (800) 959-3367.
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