Asheboro, NC: 22nd Century Management today announced Introduction to Troubleshooting Ver. 2.0, a totally revised course for technicians in the copier industry. Introduction to Troubleshooting Ver. 2.o is a digital course and offers a new way for copier and printer dealers to improve the troubleshooting skills of their technicians.
“This is the first course that provides cost effective troubleshooting training for technicians in our industry.” says Ken Edmonds, CEO, 22nd Century Management. “Technicians that troubleshoot correctly, can significantly reduce the parts cost for dealers. They additionally improve the client satisfaction.”
Features and benefits of Introduction to Troubleshooting Ver. 2.0 include.
- Online self-paced training
- Costs less than one extra service call.
- Includes a private forum that allows technicians to share information and ask questions of others that have taken the course.
Introduction to Troubleshooting Ver. 2.0 will be available starting immediately starting at $39.00 per technician, with volume discounts available. For more information on Introduction to Troubleshooting Ver. 2.0 visit https://www.bta.org/page/ServiceTroubleshooting .