Cognitive Document Skills, Not Capture, Now the Catalyst for Improving the Customer Experience
We can all remember the days when document capture revolutionized the enterprise with the promise of the paperless office. Walls
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Features
Independent editorial coverage on the latest hot topics in managed print.
What’s Next In Hybrid Workplace Tech?
You wake up, get dressed, grab coffee, shuffle to your workspace and fire up your laptop to start the workday.
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Printing From Home: The Secure Way
What happens when the office is not only not paperless, it’ s not in the office? Over the past 18
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The World is Heading for Warp Speed. Is Your Business Agile Enough to Handle It?
Success is increasingly tied to creating business without a governor on thought, action and speed. Thought and action are expected
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Surveys Say … SMBs in Vertical Markets Create a Good Recipe for Sales Success
Gartner defines small and medium-sized businesses (SMB) as those businesses with less than 1,000 employees. According to Wikipedia, a vertical
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The Narcissus Principle
Thought you were done learning because you’re no longer in school? As a leader with more than 20 years of
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One Versus Many: A Single-Line Dealer Deep Dive
It ain’t easy being a copier dealer these days – especially if you are a smaller operator. You may not
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Positioning the Dealer and the SMB Customer for Success
Though SMB customers oftentimes place more scrutiny on expenses and have fewer available IT resources, the SMB customer base is
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DCAs in the SMB: Dinosaurs or Endangered Species?
Everyone loves landing the big accounts that look great on the masthead. They add credibility and validate a service provider’s
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Helping SMBs Punch Above Their Weight
Small and mid-sized businesses are a lifeblood of the economy, and an important focus for OEMs and the reseller community.
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