Thriving in the New Normal: A Conversation With Frank Vitagliano, CEO of the GTDC
Before COVID-19, most of us understood that print volume and margins were declining. But we also believed the ride down
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The Analyst Corner
The Analyst Corner
Talking New Normal in the New Normal – Brother Hosts Virtual Analyst Meeting
One of the things we’ve missed this year – one of many — is in-person dealer events and analyst briefings.
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Microsoft Launches Universal Print, Canon Gets Integrated
Perhaps no other company’s technology sits on or is accessible by more computing devices than Microsoft. Microsoft’s July 22 financial
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The Great Twitter Hack
Hackers don’t need sophisticated tools to steal your data. Most of the time, they can walk through the front door.
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Returning to Work, KM Style
The country is starting to open back up again. State and local governments are loosening their restrictions, slowly allowing most
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Using BI and Data Analytics to Gain the Service Edge
Service has always been an important arm of the business for an office equipment dealer because it generates a lot
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Don’t Let Communications in a Crisis Lead to Crisis Communication
These days, it often feels like we’re doing nothing but leapfrogging between crises. The coronavirus pandemic is not behind us,
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Post COVID-19, What Product Lines Do Dealers Plan to Add?
When we fielded our annual Market Trends survey in late 2019 and into early 2020, we had no idea the
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The Future of Access Control
MFPs are computers that can print, copy, scan and fax. They have their own CPU and memory and support their
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In Their Own Words: What Impact Has COVID-19 Had on Dealers?
The impact that COVID-19 is having on dealers’ outlooks is staggering. Coming into 2020, our Market Trends survey showed almost
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