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The Analyst Corner

The Analyst Corner

Twitter account password security simple abstract concept. Twitt
Security The Analyst Corner 

The Great Twitter Hack

July 17, 2020 Patricia Ames cybersecurity, hacking, security, social engineering

Hackers don’t need sophisticated tools to steal your data. Most of the time, they can walk through the front door.

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Businesswoman video conference meeting on front laptop cleaning
The Analyst Corner 

Returning to Work, KM Style

June 17, 2020June 19, 2020 Patricia Ames

The country is starting to open back up again. State and local governments are loosening their restrictions, slowly allowing most

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business intelligence
The Analyst Corner 

Using BI and Data Analytics to Gain the Service Edge

June 16, 2020June 16, 2020 Patricia Ames

Service has always been an important arm of the business for an office equipment dealer because it generates a lot

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Silhouette Group of People Meeting Communications Concept
The Analyst Corner 

Don’t Let Communications in a Crisis Lead to Crisis Communication

June 8, 2020August 3, 2020 Amy Weiss communications, PR

These days, it often feels like we’re doing nothing but leapfrogging between crises. The coronavirus pandemic is not behind us,

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category comparisons BPO survey
The Analyst Corner 

Post COVID-19, What Product Lines Do Dealers Plan to Add?

June 3, 2020June 3, 2020 Amy Weiss covid19

When we fielded our annual Market Trends survey in late 2019 and into early 2020, we had no idea the

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RFID Tag
The Analyst Corner 

The Future of Access Control

May 26, 2020May 26, 2020 Patricia Ames

MFPs are computers that can print, copy, scan and fax. They have their own CPU and memory and support their

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chart of biggest concerns
The Analyst Corner 

In Their Own Words: What Impact Has COVID-19 Had on Dealers?

May 13, 2020August 3, 2020 Patricia Ames covid19

The impact that COVID-19 is having on dealers’ outlooks is staggering. Coming into 2020, our Market Trends survey showed almost

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cloud analyst
The Analyst Corner 

Epson Offers New Solutions, Expanded Options for Dealers

February 27, 2020 Tom O'Neill analyst corner, new hardware

In February, Epson announced several new products and services, including large-format scanners, Workforce Pro models and a cloud-based service providing

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Xerox RD&E expenses
Financials The Analyst Corner 

Xerox Financials Are a Telling Sign About Innovation Intentions

January 30, 2020January 30, 2020 Tom O'Neill financials, xerox, Xerox financials, Xerox FY19, Xerox Q419

Xerox’s announcement of full-year 2019 results on January 28, 2020, came with familiar talking points. Since the current executive team

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Jim Coriddi
Events The Analyst Corner 

Ricoh’s ConvergX 2019: Focus on Solutions

December 12, 2019December 12, 2019 Amy Weiss

Ricoh’s ConvergX 2019, held November 18-20 at the Aria in Las Vegas, was an event focused on change in more

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