‘How Can I Help?’ — Sales During a Crisis
Now is a time for empathy and vulnerability in all areas – including sales. But it’s important to recognize that
Read more
Channel Voice
Overcome Print Job Latency and Bandwidth Issues With Cloud Plus Edge Printing
A downside of the cloud, as many are learning right now, is that the ability to access information and apps
Read more
Navigating a Changing Channel: Notes From the Analyst Showdown Webinar
On March 19, BPO Media’s Patricia Ames and Amy Weiss and gap intelligence’s Valerie Alde-Hayman and Lisa Brown joined together
Read more
How the Right Technology and Tools Can Improve the Customer Experience
Technology has fundamentally changed the way people go about their day-to-day lives. Smartphones have put a world of information at
Read more
New to Copier Sales: How to Sell Solutions
What, exactly is a solution? According to Merriam-Webster, it is “an action or process of solving a problem” Sounds simple,
Read more
The Changing Challenge of Marketing Ourselves: Being in the Right Places
As each new year begins, many of us in the industry take stock of how it is that we promote
Read more
Six Keys to Generating Sales Momentum — Fast
We are living in a world of “instant” and “immediate.” Scroll, scroll, scroll … 30-second cat video (grabs your attention
Read more
What’s the Point of the Cloud, Anyway?
New technology is surging along at an unprecedented pace, and it is leading to new ways to disperse information and
Read more
Avoiding Business as Usual
I like Chinese food. My favorite: Beef and snow peas. My second favorite: the fortune cookie. Some think the fortune
Read more
New to Copier Sales: B2B People Still Use Email. No, Really. They Do.
Instant message and chat are the some of the most common modes of communication today. It’s true. Back in the
Read more