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Author: Patricia Ames

online shopping
Security The Analyst Corner 

In 2020, Even Credit Card Skimmers are Digital

December 15, 2020December 17, 2020 Patricia Ames

Before you use an ATM or a gas pump, do you inspect the unit, looking for ill-fitting seams or something

Read more
Vector light bulb with technology business network process diagr
The Analyst Corner 

Using BI and Data Analytics to Gain the Service Edge

November 30, 2020November 30, 2020 Patricia Ames

Service has always been an important arm of the business for an office equipment dealer because it generates a lot

Read more
Jillian 2020
Blogs 

The Jillian Fund: Giving a Little Can Mean a Lot

November 18, 2020 Patricia Ames

In the summer of 2013, George Gorman started the Jillian Fund with a single goal in mind: to help families

Read more
Insurance, technology and protect concept
Features October 2020 Security 

Cybersecurity Insurance: Because There’s No Such Thing as 100% Secure

October 1, 2020October 9, 2020 Patricia Ames cybersecurity, October 2020, security

The managed IT space is experiencing tremendous growth, mostly because businesses of all shapes and sizes are leveraging IT solutions

Read more
Business Woman Reading a Newspaper and scratching her head
The Analyst Corner 

Walmart Wants to Buy TikTok?

September 3, 2020 Patricia Ames

Why does Walmart want to buy TikTok? The potential megadeal is a lesson in thinking outside the box to thrive in chaos.

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upside-down roller coaster
The Analyst Corner 

Thriving in the New Normal: A Conversation With Frank Vitagliano, CEO of the GTDC

August 31, 2020September 1, 2020 Patricia Ames

Before COVID-19, most of us understood that print volume and margins were declining. But we also believed the ride down

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case study
Blogs 

How DOS and Muratec Saved the Day for a Cleaning Supplies Provider During the COVID-19 Pandemic

July 23, 2020 Patricia Ames case study

You will often hear about the importance of being a trusted advisor to customers instead of just another copier salesperson.

Read more
Twitter account password security simple abstract concept. Twitt
Security The Analyst Corner 

The Great Twitter Hack

July 17, 2020 Patricia Ames cybersecurity, hacking, security, social engineering

Hackers don’t need sophisticated tools to steal your data. Most of the time, they can walk through the front door.

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Q&A
Blogs Q&A 

Toshiba’s Scott Maccabe Weighs in on Print and the Back-to-Work Era

July 8, 2020 Patricia Ames Q&A

Businesses are slowly starting to open back up again, but the places that customers and employees are returning to will

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Group of Corporate People Having a Discussion About Security
Features July 2020 

The MSP Opportunity and the Cybersecurity Problem: Q&A With ConnectWise

July 1, 2020October 7, 2020 Patricia Ames july 2020

In the current distributed office environment, MSPs and dealers are struggling to manage the considerable headaches of a far-flung and

Read more
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