Greg Walters, Author at The Imaging Channel

Managed Print Services 2007 to 2022: That Was Then, This Is Now

The managed print services (MPS) renaissance of 2022 rolls on, and it got me thinking: What’s the difference between then

I’m departing from my standard “New to Copier Sales” column to write about something near and dear to my heart

As the evolution of work from home (WFH) continues, standards and KPIs will begin to form, such as defining what

The COVID impact is creating turbulence and waves of change moving through all facets of life. One of these waves

The other day I was speaking with a few dealers and salespeople about the current state of sales and selling.

Everyone’s gone through sales training. As a new copier rep, you’re going to be trained in the ways of selling,

The plan was that, once COVID-19 receded, employees would return to the office, their printers, copiers, coffee machines and cubicles.

I’ve been saying for almost 12 months that virtual selling and remote work is the wave of the future. I’ve

Sales has changed. You remember how it used to be, right? Waiting in the lobby for that big appointment. Impersonal

Here’s the big paradox of the COVID-19 pandemic — the lockdowns and remote get-togethers have made us more connected. Online