Analyst Corner Live! Part 1: We’re Still Here. Now What?

The pandemic put serious pressure on the basic business model of the channel in 2020, creating a stressful year, but the channel survived. Some dealers were more successful than others in minimizing the business decreases they experienced with a handful experiencing business increases. What are the differences that separated the experiences of some dealers from others in the channel? BPO Research’s senior analysts John McIntyre and Tom O’Neill discuss some of the results from BPO’s annual Industry Trends survey, how they’ve shaped the channel so far, and what we can expect from 2021 and beyond.

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