Current Issue

Tuan Tran HP Keith Urbanby Patricia Ames   

The Imaging Channel has been closely following HP and carefully analyzing the impact of its re-entry into the copier channel supported by the recent acquisition of the Samsung Print Group. This has been one of the biggest news stories in the channel in the past few years. When we were offered the opportunity to sit down with general manager and global lead of office printing solutions at HP, Tuan Tran, we of course jumped on it. Please join me in the SpeakEasy. 

Panasonicby Joseph Odore, Panasonic System Communications Company of North America

Over the last several years the refrain that print is dead, paper is going away, and digital is where it’s at has become like a buzzing in the ear — prevalent, pervasive and often dismissed as background noise. But there is still some truth to that story — the important thing to understand is that it’s not just happening organically. There is a key to all of it, and that key is digitalization, i.e., the process of getting something into digital form. Yes, a lot of information in 2018 is born digital, but all of the information that came prior to the digital age started somewhere else. The need to turn information on paper into digital, useful data means that the scanner will continue to be an important hardware trend for a long time to come.

Epsonby Larry Trevarthen Epson America

In a recent study, office equipment dealers and resellers named declining margins (45.8 percent), the less-paper office (38.5 percent) and price competition (34.6 percent) as their three biggest business challenges. 

EFIby Frank Mallozzi, EFI

Production print has been hot in the last few years. Print in the office has been declining and many BTA dealers have turned to production print for business growth. Manufacturers have focused efforts and delivered digital presses that have helped dealers address this market competitively and profitably. Production print will keep giving growth opportunities for quite some time, and for good reasons. 

Canonby Hiro Imamura, Canon U.S.A. Inc.

Focus on implementing integrated solutions and services as a platform, not simply procuring a piece of hardware. That is the mentality that future enterprises will rally behind when it comes to purchasing MFPs and other industrial equipment that will serve as the backbone of the offices of the future. The next generation of enterprises is driven by fostering employee productivity and adaptability. Employers, therefore, wish to promote productivity through flexibility in hardware solutions that act as a comprehensive software platform through the incorporation of next-generation technologies — including AI, cybersecurity and the cloud — that sit poised to offer the most to future employees.