April 2011 Cover

April 2011

MPS Infrastructure: Asking the Right Questions

The Imaging Channel brought together eight industry-leading MPS software infrastructure providers to take a candid look at their business models. Also in this issue: compensation plans for MPS, a profile of Allied Document Solutions & Services, an analysis of the public administration vertical market, interviews with Tim Brien and Joe Barganier, and a channel wrap discussing recent OEM acquisitions.


From the Editor

Are You Listening or Just Waiting to Talk?

By Laura Kittner


Executive Corner

Interview with Tim Brien, OKI Data Americas

By Laura Kittner


Interview with Joe Barganier, MT Business Technologies, Inc., MPSA

By Laura Kittner


Features

Compensation Planning

Compensation Planning for Managed Print Services

Do you have a compensation plan specific to your MPS program? Learn how to develop an optimized MPS compensation plan that will drive your sales team to get more pages under contract.

By Mark Shelton


Asking the Right MPS Questions

Asking the Right Questions

A candid look into the business models of our industry's leading managed print, managed services and document management software vendors.

By Laura Kittner


Channel Profile

Allied Document Solutions & Services Deepens Client Relationships with MPS

Formerly a transaction-only company, Allied Document Solutions & Services now takes a more consultative, long-term approach with their clients.

By Emily Offshack


Vertical Market Profile

Measuring Hardware and Output for the Public Administration Vertical Market

By Cortney Kasuba


Channel Wrap

Acquisitions Allow Hardware Makers to Market More Services

As hardware margins continue to erode, OEMs look to acquire businesses that can help them expand their services portfolio.

By Charlie Brewer