The Imaging Channel January 2011 Cover

January 2011

Inside a Law Firm


From the Editor

Getting Vertical in 2011

By Laura Kittner


Channel Pulse

Keeping a Pulse on the Business and People of Managed Print


Executive Corner

Interview with Jennie Fisher, GreatAmerica Leasing Corporation

By Laura Kittner


Interview with Christian Pepper, Printersdirect LLC

By Laura Kittner


Features

MPS Law Firm

Inside a Law Firm: MPS Brings Efficiencies to Critical Business Processes

Law firm Reed Smith had their local IT teams managing print for individual offices prior to implementing MPS. Since rolling out the MPS program from Océ, their service and supplies fulfillment are more efficient, they have reduced their printing costs, and life is easier for their IT staff.

By Emily Offshack


Hiring for MPS

The Right Talent: A Hiring Process for MPS Success

A process and key tools to identify and hire the appropriate human resources for your MPS program.

By Sally Brause


Channel Profile

Focus on Pages Helped Laser's Resource to Succeed in MPS

By staying focused on one main goal, Laser's Resource was able to shift from a transactional to an annuity-based business model and grow their business in a down economy.

By Emily Offshack


Vertical Market Profile

Legal Services, Manufacturing, and Educational Services: A Comparison of Three Vertical Markets

By Jiqiang Rong


Channel Wrap

Market Ambiguity Continues to Adversely Impact the MPS Industry

A clear methodology for sizing the managed print market must be established to eliminate confusion in the marketplace.

By Charlie Brewer