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Best Practices for Assessing Your Customers’ Printing Needs

One of the most reliable ways to ensure a long, successful and mutually beneficial customer relationship is to provide offerings and services that scale to fit each customer’s needs. By serving customers well and generating a relationship built on trust, your business will be rewarded with steady profits over time. A key first step to creating this type of mutually beneficial relationship is assessing the business needs of your customer.


Adopt Corporate Social Responsibility and Adopt More Customers

As businesses become more conscientious about how to contribute to the common good, corporate social responsibility (CSR) best practices make their way into the conversation. It is time to unpack the highly popular term “CSR” and understand where best practices are headed, how they’re evolving, why CSR is growing in popularity, and perhaps most importantly, how it benefits customers in the imaging industry.


Who’s Winning, Who’s Losing as Demand For Color Keeps Growing?

bob Ask a printer-industry geek “What’s hot right now?” and the answer will be “Color.” Or, at least it should be. After all, the low-hanging fruit for MPS practitioners is now as abundant as water in a California reservoir and the 3D market is as far away from maturation as I am. But while growth in 3D and MPS rises and falls, respectively, the market for color devices is looking pretty good at present.


Samsung Reorganizes, Reaffirms Its Commitment to the Channel

by Robert Palmer | 12/12/14

On December 10, Samsung announced plans to combine Samsung Electronics America (SEA) and Samsung Telecommunications America (STA) into a single entity. The move is designed to bring together all of Samsung’s branded consumer and enterprise business operations in…

Epson Joins List of Vendors Pushing Inkjet Into the Office Workgroup

by Robert Palmer | 12/11/14

For quite some time, BPO has predicted a continued migration of inkjet technology into the office-printing market. The year 2014 has been particularly active within the business inkjet category, with products and services spanning multiple segments and from a…

The Future of Our Business - The Wookie in The Room

by Greg Walters | 12/8/14

I'm writing this three weeks after the Executive Connection Summit and I’m still feeling the effects. Intel, SAP, Cisco — foundational members of the technology industry, stalwart believers in all things connected, came to speak here in our backyard. To be sure, it…




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