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gapTCO: CPP Comparison of Four Entry-Level Business Inkjets

bobThe gapTCO is an intuitive, graphical user experience designed to allow simple and easy analysis of the Total Cost of Ownership of printer and MFP devices. This month's edition compares the Brother MFC-J470DW, Epson WorkForce WF-2630, HP Officejet 4630 e-AiO, and Canon PIXMA MX492.


Getting Cost Information for Your Assessment When the Customer Says ‘No’

I’ve trained a lot of sales reps over the years in the art and science of conducting assessments. One of the biggest complaints I’ve heard from my students is how hard it is to get any real cost information when you’re doing an assessment. The worst part is that real cost information has such a huge impact on whether or not a customer will buy into the results of your completed assessment.


Despite Declines, OEMs Hunt for Opportunities In Lower-Market Tiers During 2014

While some higher-tier market segments have snapped back to life since the recession, the low end of the market has never fully recovered, and it’s doubtful it ever will. Despite the ongoing and significant declines in the SOHO market, hardware manufacturers remain dedicated to the space. They demonstrated their dedication throughout 2014 with new product introductions. Regardless if the device was based on inkjet or electrophotographic technology, a flock of new lower-end machines hit the market last year from a variety of vendors.



The Billion-Dollar Question: Will Lexmark's $1B Kofax Acquisition Work?

by Kevin Craine | 3/25/15

Mergers and acquisitions are rampant in the tech world, and another big one was announced yesterday. Lexmark and Kofax announced that the two companies have entered into a merger agreement in which Lexmark will acquire Kofax for a total enterprise value of…

ITEX 2015: The Hardest Working Copier Show in the Land

by Greg Walters | 3/23/15

This year’s ITEX show was my fourth so although there are folks who’ve attended a dozen or so times, I have a bit of perspective.  There was a time when I felt we as an industry had too many shows — Lyra, TIEX, BTA, OEM dealer events, Photizo, Recharger, etc. — we…

HP Launches JetIntelligence

by Robert Palmer | 3/19/15

On March 10 at a press and analyst event in New York City, HP unveiled its latest laser printers aimed at SMBs and small workgroups. The one-day event began with a press conference led by Pradeep Jotwani, senior vice president of HP’s LaserJet and Enterprise…




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