The Imaging Channel


Office Automation Dealers Encounter Bigger Customer Expectations

Konica Minoltaby Laura Blackmer, Konica Minolta Business Solutions USA

For many years, the office automation dealer sales channel successfully sold its goods via product specifications and price. Today, however, that same channel faces radically different customer expectations that are significantly bigger and must be met — or no deal.


Selling Horizontal Solutions in Vertical Markets
Larry Trevarthen

by Larry Trevarthen   Document imaging has many commonalities across businesses in different vertical segments. All require speed, high image quality, exceptional paper handling and affordable solutions. Today’s businesses are looking beyond the...

Konica Minolta is Getting Aggressive in the Label Space
Patricia Ames

by Patricia Ames   A frequently stated fact in the imaging industry is that while office print volumes are either declining or steady, depending on how optimistic the research, opportunities still abound in the specialty and production print space —...

Cryptocurrencies: Bigger Than Analog to Digital
Greg Walters

by Greg Walters   When viewed historically, advancements appear like a bolt of lightning — sudden and clear, impacting everything with overwhelming popularity and acceptance. But it is never that simple, never a flash in the pan. Here is a quick...